You can easily get Telkomcel's SIM Card at the nearest Telkomcel Plaza
You can top-up/recharge your Telkomcel card using Telkomcel voucher, or Telkomcel eTopUp.
To transfer your Telkomcel credit to other Telkomcel number, you can dial *121* *# Or you can dial *121# and follow the on-screen instructions.
Note: Transfer balance is not allowed for Postpaid numbers.
To enjoy the best of Telkomcel's internet, please ensure:
There are several choices to purchase internet package:
Yes. You can enjoy roaming international with your Telkomcel SIM Card. For a list of Telkomcel's roaming partner, please visit this page.
If you are prepaid subscriber, you can use your Telkomcel SIM card for roaming straight away. If you are a Postpaid subscriber, you need to make sure the Roaming service is activated at the time of registration. To confirm, please call 123 or visit the nearest Telkomcel Plaza
For more details on roaming international price, please visit Telkomcel Travelling Roaming Rates page
To make an international call using Telkomcel, dial: +(country_code)(destination_number).
For example: Call to Indonesia using +628111xxxxxx
MyTelkomcel is Telkomcel's app where customers will be able to perform various transactions and services (such as recharge, purchase, gift data package, check usage, etc.).
You can access MyTelkomcel via web at my.telkomcel.tl or download the application to your device for better control.
Yes, for all transactions or information inquiries in MyTelkomcel, an internet connection is required.
To post a complaint/question, you can always call Telkomcel's Call Center 123, or send a message to one of our social media pages, or using the contact form in this website